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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda Neal

July 26, 2024

5  out of  5
rating by Brenda Neal
"Although I dislike taking the time to shop my insurance, It certainly paid off to do so and Scott mde it easy and painless He was woderful to work with and a very pleasant young man."
We responded:
"Thanks for taking the time to leave Scott a 5 star review! "
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Samantha Horn

July 22, 2024

5  out of  5
rating by Samantha Horn
"Scott was amazing helping me throughout the whole insurance process . Very kind and never pushy. I really had a great experience and so greatful to switch to State farm!!! Thank u scott"
We responded:
"Samantha, thank you for leaving Scott such a great review! We are thrilled to have you as our newest client. "
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Robert Wiser

July 8, 2024

5  out of  5
rating by Robert Wiser
"Very patient. Got me the best rates! Would highly recommend."
We responded:
"Robert, thanks for the great review and for your business!"
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Mitchell B

July 3, 2024

5  out of  5
rating by Mitchell B
"Scott was an incredible help throughout the entire process. As a first time homeowner, I really appreciated his patience and help with walking me through the process. I was especially grateful that he made sure I got the best deals possible and understood everything I was signing up for. He was also very personable and friendly, which made the whole thing much less stressful as well. Thank you, Scott!"
We responded:
"Mitchell, thanks for taking the time to leave such a great review for Scott. We are thankful you chose us for your auto and home insurance. "
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James Anderson

July 1, 2024

5  out of  5
rating by James Anderson
"Scott Shepard was awesome, Just made the switch and saved over $200 a month and got better coverage then what I had before, honestly didn’t realize how much I was overpaying, thank you again!"
We responded:
"James, thanks for taking the time to leave Scott a great review. I am thrilled we were able to save you so much money. "
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Deana Brown

June 28, 2024

5  out of  5
rating by Deana Brown
"Scott was great changed both home and auto."
We responded:
"Deana, thank you so much for the 5 star review! We are grateful to have you as our client. "
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Savanna Lopez

June 11, 2024

5  out of  5
rating by Savanna Lopez
"Scott was great! He helped me understand everything and got me a great rate! Definitely plan on continuing business with him!"
We responded:
"Savanna, thank you for taking the time to leave Scott a great review and welcome to State Farm."
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K H

June 10, 2024

5  out of  5
rating by K H
"Needed a new quote for automobiles and a renters policy. Scott was a great help knowledgeable, easy to work with, Was very patient and understanding in the fact that I was shopping around, was upfront honest about what we neede and what best sooted us. Explained things well. State Farm was in the long run the most cost-effective for the coverage that we selected…. I typically choose high/medium coverage and we added a new driver 🫣 Would highly recommend them. Competitive rates and great customer service."
We responded:
"Thank you for taking the time to leave this 5 star review for Scott! We are thrilled to have you as our client. "
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Cory Duncan

June 10, 2024

5  out of  5
rating by Cory Duncan
"Very helpful. Was able to answer any and all questions I had about my insurance policy. Ended up saving almost $600 a year on my auto insurance"
We responded:
"Cory, thanks for choosing us! We are thrilled we saved you money and that you had a great experience. "
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Zach Ritz

April 24, 2024

5  out of  5
rating by Zach Ritz
"Scott was a great help to get me car insurance! Easy to work with and quick at responding!"
We responded:
"Zach, thanks for taking the time to leave Scott a 5 star review! Thanks for choosing State Farm. "
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Muhammad leghari

April 17, 2024

5  out of  5
rating by Muhammad leghari
"Scott's dedication and attention to detail truly sets him apart. From the moment we engaged with him, it was evident that he prioritized our needs above all else. His patience and professionalism made the entire process seamless and stress-free. Not only did Scott save us money, but he also ensured we received the best coverage possible. Scott's exceptional customer service and expertise speak volumes about his dedication to his craft. We are beyond grateful for his assistance and look forward to a long and rewarding relationship. Without hesitation, we wholeheartedly recommend Scott and his company to anyone in need of insurance services. Thank you, Scott, for going above and beyond!"
We responded:
"Muhammad, thanks so much for the great review! We appreciate your business!"
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Mark Smith

March 22, 2024

5  out of  5
rating by Mark Smith
"Great customer service by Scott at Justin Ray State Farm, and the savings from my old insurance company to this one. Is astronomical, I recommend Justin Ray Stare Farm and the agent Scott to anyone looking to change insurance. Thank you Justin Ray State Farm and Scott!"
We responded:
"Mark, thanks for the great review for Scott! Thanks for choosing our agency. "
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Dr. Charles Cunico

March 20, 2024

5  out of  5
rating by Dr. Charles Cunico
"Great staff and extremely responsive/timely! They take great care of me."
We responded:
"Dr Charles, thanks for taking the time to leave us a review! We greatly appreciate your business. "
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kYLE OSBORNE

March 18, 2024

5  out of  5
rating by kYLE OSBORNE
"Scott was very helpful and professional! He was able to get me a quote that saved me money and had better coverage than my previous insurance policy!"
We responded:
"Kyle, thanks for taking the time to leave Scott a 5 star review. We are happy to have you as our newest client. "
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Conrad Knepper

March 17, 2024

3  out of  5
rating by Conrad Knepper
"Loved them until 2024. This year has been a complete mess with them financially"
We responded:
"Conrad, I share your frustrations with our new billing systems. I have tried reaching out to you via phone, email and text but haven’t heard back from you. Let me know when we can discuss getting your billing sorted out. 479-419-5055"
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Martha Carson

March 8, 2024

5  out of  5
rating by Martha Carson
"Scott, just a note to let You know how much I appreciate your time and efforts to do the best possible job acquiring Ins. for Me and My wife. I(We) will not hesitate to highly recommend You and Your Company. We look forward to a long and mutually satisfactory relationship Ben Carson"
We responded:
"Ben, thank you so much for taking the time to leave a great review for Scott. We are excited to have you as our clients!"
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Katina Buie

February 2, 2024

5  out of  5
rating by Katina Buie
"We are new to State Farm, Scott Shepard was so helpful and knowledgeable. He tried to give us the best rates possible and we are very appreciative."
We responded:
"Katina, thanks for switching to State Farm! We are thrilled to have you as our client. "
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Megan Porter

January 31, 2024

5  out of  5
rating by Megan Porter
"Scott was very helpful during this process of switching insurance. Very accommodating around my schedule as well, would highly recommend!! Customer service was great."
We responded:
"Megan, thanks so much for taking the time to leave Scott a great review!"
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Angela Bohannan

January 24, 2024

5  out of  5
rating by Angela Bohannan
"Scott was so helpful and saved me money. Thank you"
We responded:
"Angela, thanks for leaving Scott a 5 star review! We appreciate your business. "
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Melissa Cantrell

January 12, 2024

5  out of  5
rating by Melissa Cantrell
"Scott made it so easy to switch insurance!! He makes sure everything matches and coverages are understood!! Thank you again Scott!"
We responded:
"Melissa, thanks for taking the time to leave Scott a great review. We are thrilled to have you as our client. "
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Amy Garcia

December 27, 2023

5  out of  5
rating by Amy Garcia
"It was nice working with Scott. He was able to save me some money. I was happy with his customer service. It did not feel like Scott was trying to push me in to getting insurance with State Farm. On the contrary, he was patient and took his time to explain everything in detail."
We responded:
"Amy, we are so excited you chose us for your insurance. Thank you for sharing your kind words for Scott. "
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Britney Sumter

December 23, 2023

5  out of  5
rating by Britney Sumter
"Got such a great deal! Scott was awesome and wonderful to work with!"
We responded:
"Britney, thank you for letting us handle your insurance! Also thanks for the 5 star review. "
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Jessica Mitchell

December 12, 2023

5  out of  5
rating by Jessica Mitchell
"Siena was fantastic at explaining coverages and helping me better understand what types of policies I need for my life situation. She was very professional, informative and did everything with a great attitude. Highly recommend!"
We responded:
"Jessica, thanks for taking the time to leave Siena such a great review. We are grateful for your business. "
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Melanie Cook

December 7, 2023

5  out of  5
rating by Melanie Cook
"They were fast, easy, very informative, friendly and very professional. I just added my brother in law and the quote they gave me went down by $20 by the end of the call! They helped me get him to his court time with proof of insurance quickly and on time! I would recommend State Farm for sure!!!!"
We responded:
"Melanie, thanks so much for the kind words. We appreciate your business!"
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Vicki Benedict

December 6, 2023

5  out of  5
rating by Vicki Benedict
"Their real nice and easy to get along with. I was late on my payment but they reinstated me a couple days later."
We responded:
"Vicki, thank you for the review. We appreciate your business!"