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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ramon Recktenwald

September 26, 2023

5  out of  5 rating by Ramon Recktenwald
"It was quite tricky for me to get the right car insurance since I am a german resident but Scott really helped me out and made it work. Thanks!"
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Brenda walker

September 13, 2023

5  out of  5 rating by Brenda walker
"Scott Shepherd was professional, kind, and saved me money, I will recommend him to others"

Bryce Smith

September 12, 2023

5  out of  5 rating by Bryce Smith
"Scott was amazing and got me discounts and insured in under 10 minutes! Highly recommend, 10 out of 10!!"

Ben Nelson

September 11, 2023

5  out of  5 rating by Ben Nelson
"Scott was great to work with getting my homeowners insurance setup."

Adam Lentz

September 11, 2023

5  out of  5 rating by Adam Lentz
"Great guy ssved me money"

Cindy Mitchell

September 7, 2023

5  out of  5 rating by Cindy Mitchell
"Scott was great! He is extremely knowledgeable and helpful and making suggestions. I have been searching to switch my insurance for a few months, and as soon as I spoke with Scott, he explained in detail, and answered all my questions. He made things so simple and easy to complete the process. Thank you Scott."

Paige Bennett

September 2, 2023

5  out of  5 rating by Paige Bennett
"Scott was so helpful! Got me a great deal on auto & renters insurance!"

Charlene Chase

August 25, 2023

5  out of  5 rating by Charlene Chase
"They’ve always come through for me and are always helpful and friendly"

Tess Gibson

August 23, 2023

5  out of  5 rating by Tess Gibson
"Scott did a wonderful job helping me today. He’s pleasant and easy to work with. Thanks Scott and GO CHIEFS!"

Don Meyer

August 23, 2023

5  out of  5 rating by Don Meyer
"Scott did an awesome job was very helpful"

Marla Smallman

August 22, 2023

5  out of  5 rating by Marla Smallman
"Working with agent Scott Sheppard was so easy and rewarding. He made changing my insurance easy. Thank you."

Ryan Ardary (Ryno)

August 21, 2023

5  out of  5 rating by Ryan Ardary (Ryno)
"Scott did a great job explaining coverages and getting me the best price on my home and auto insurance."

Mike Wilkins

August 18, 2023

5  out of  5 rating by Mike Wilkins
"Scott is the best"

Ty M

August 18, 2023

5  out of  5 rating by Ty M
"Scott was so helpful with getting my insurance switched over and helped me save money and get the best plan! Thanks Scott and Justin!"

David Cox

August 18, 2023

5  out of  5 rating by David Cox
"Scott was able to help me save almost $2k/yr on my car and home insurance policies from the insurance I was getting through my work. I appreciated how proactive Scott was in helping me, and I truly believe if his quotes came in above my current premiums, he wouldn't have badgered me any further and just congratulated me on already having well priced insurance."

Misty Herrel

August 10, 2023

5  out of  5 rating by Misty Herrel
"Fantastic customer service, AND!!!!! SAVED US $150 PER MONTH, PLUS GAVE US RENTERS INSURANCE! 😍"

Bruce Spears

July 29, 2023

5  out of  5 rating by Bruce Spears
"Scott was amazing to work with, spent time inquiring on our needs for home and auto insurance. Sent information to our mortgage broker quickly and accurately. Will be glad to be his client."

Mike Hooper

July 27, 2023

5  out of  5 rating by Mike Hooper
"Scott did a great job from the beginning of the quote process until my wife and I decided to switch to State Farm. Courteous, attentive and matched our current policy with equivalent coverage or better. We are happy we made the switch and look forward to working with Scott in the future on our additional insurance needs."

Tracy Laird

July 10, 2023

5  out of  5 rating by Tracy Laird
"Worked with Scott, he was very helpful in getting my auto insurance set up!"

Wade Whittington

June 19, 2023

5  out of  5 rating by Wade Whittington
"Great experience changing companies. Scott was easy to work with and provided great rates and follow up"


June 15, 2023

5  out of  5 rating by BeadObsession
"Scott did a fantastic helping me through the process switching to State Farm with my auto and homeowner policies. He was patient with all my questions and answered me promptly. I enjoyed doing business with him."

Prospect boss

June 11, 2023

5  out of  5 rating by Prospect boss
"Best insurance place in NWA!"

David Kinnamon

June 6, 2023

5  out of  5 rating by David Kinnamon
"Scott Shepherd and Justin Ray, State Farm Insurance of Springdale, Ark., did an outstanding job switching my auto insurance policy over from GEICO to State Farm. These gentlemen were able to increase my coverage limits and also save me money on my premiums. They also bundled my renter’s insurance into my policy program. Scott Shepherd worked very hard to get me the insurance coverages I needed and save me money in the process. I am VERY happy I switched over to State Farm Insurance."

Bill Snow

June 5, 2023

5  out of  5 rating by Bill Snow
"Scott very helpful answered all questions"

jeffrey smith

May 24, 2023

5  out of  5 rating by jeffrey smith
"Justin Ray signed me up with a good price without a lot of pressure. I appreciate letting me make my own decision in my own time! Thanks Justin!"